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UK delivery:

Delivery is 10-14 working days from the date of order for UK orders.

Delivery within the UK is free on all orders over £109.99(excl VAT).

Please call us should you have any questions regarding stock availability or carriage fees.

Overseas shipping:

Standard EU delivery cost is minimum £30.00 – expected delivery time is 14-18 working days from the date of order.

Returns:

Should you not be 100% satisfied with your Performance Work Clothing order or would like a size exchange please return the garments to us. Please note that cost of returns will not be reimbursed if there is no fault in the shipping/damage. The order may incur additional carriage based on the value being returned.

Returns Department,

Performance Work Clothing

17-21 Vaughton Street South

Birmingham

B12 0YN

Our team will deal with your returns request and organise a replacement garment or refund ASAP.

Please note that refunds are subject to the condition of the garments returned, and can only be actioned if garments are returned within 21 days of receiving the order. We’re happy to refund garments that are returned in the condition you received them i.e. with all tags and bags included. Please don’t let your cat sleep on the garments or try and return trousers that have cigarette burns on them… it’s a waste of everybody’s time!

FAQS

Frequently Asked Questions about Orders and Returns

Still have questions?

Get in touch with team

Performance Work Clothing delivers UK orders within 10-14 working days from the date of order. If you need your workwear, jackets, trousers or other items urgently, contact the team at 0121 66 66 534 or sales@performanceworkclothing.co.uk to discuss your timeline.

Performance Work Clothing’s orders and returns policy allows returns and refunds if you are not 100% satisfied or need a size exchange. Refunds can only be actioned if garments are returned within 21 days of receiving the order in the condition you received them, with all tags and bags included. Return items to the Returns Department, 17-21 Vaughton Street South, Birmingham, B12 0YN, and the team will organise a replacement or refund as soon as possible.

Yes, Performance Work Clothing accepts size exchanges on all workwear, jackets, trousers, polo shirts and other items in the range. Return your order within 21 days to the Returns Department at 17-21 Vaughton Street South, Birmingham, B12 0YN, and the team will arrange your replacement garment as soon as possible. Choose a replacement in a different size or select an alternative product.

Performance Work Clothing refunds garments only when returned in the condition you received them, with all tags and bags included, unworn and undamaged. Refunds can only be actioned if garments are returned within 21 days of receiving the order. Contact the Returns Department at 17-21 Vaughton Street South, Birmingham, B12 0YN to start your return.

Performance Work Clothing handles overseas shipping on a case-by-case basis with costs and timeframes that vary by destination country. Contact the sales team at sales@performanceworkclothing.co.uk or 0121 66 66 534 with your destination and order details to receive an accurate overseas shipping quote. The order may incur additional carriage based on the value being returned.

You can return or exchange Performance Work Clothing garments within 21 days of receiving your order if you are not 100% satisfied or need a different size. Refunds are processed only if garments are returned in the condition you received them—with all tags and bags included—and replacement or refund is organised by the returns team as soon as possible. Return your items to Performance Work Clothing, Returns Department, 17-21 Vaughton Street South, Birmingham, B12 0YN.

Contact Performance Work Clothing directly to discuss bulk orders for your team—call 0121 66 66 534, email sales@performanceworkclothing.co.uk, or visit the Contact Us page on the website. The team can advise on quantities, sizing and delivery timescales for larger orders of workwear trousers, jackets, polo shirts, base layers and other items in the range. Provide details of what you need and your team size so they can give you an accurate quote.

You can return damaged or incorrect garments to Performance Work Clothing within 21 days of receiving your order for a replacement or refund. The cost of returns will not be reimbursed if there is no fault in shipping or damage, though the team will organise your replacement or refund as soon as possible. Send items to the Returns Department, 17-21 Vaughton Street South, Birmingham, B12 0YN.

Performance Work Clothing trousers can be returned within 21 days of receiving your order for a refund or size exchange if unworn. Refunds are only actioned when garments are returned in the condition you received them, with all tags and bags included and looking as new. Send your return to the Returns Department, 17-21 Vaughton Street South, Birmingham, B12 0YN, and the team will organise your replacement or refund as soon as possible.

Return postage to Performance Work Clothing is your responsibility; the cost will not be reimbursed unless there is a fault in shipping or damage from Performance Work Clothing. Send returns to Performance Work Clothing, 17-21 Vaughton Street South, Birmingham, B12 0YN, and the team will process your refund or replacement as soon as possible.

Get in touch with team